Growing your Average Ticket


No matter how you break it down or whatever business you are in, there are 2 ways to grow your business.   Increase the amount of guests you see and/or increase the amount of money they spend in your biz.

Today lets talk about making the most of the time you have with each guest.

It all starts with a killer consultation.  During this time it is your job to uncover the needs of the guest.  This opens the doors for you to do your job and consult, educate and recommend products and other services to ensure your guests NEEDS are met.

Think about it, we all want to look our best, including our guests.  Not only when they leave the salon, but the next day and the next and the day after that.  If you do not educate your guests on the products and services they need to recreate their style at home - You not only are not doing your job, you are missing opportunities.  

Remember, Your guests are paying you for your time, service and professional advice. Although, we have the best career ever- we are still professionals and biz peeps that need to be profitable.  


There 3 ways to increase your average ticket with each guest.

  1.   Add on Services.  What is it your guest needs?  A conditioning treatment?  Brow-arch?  Color?  
  2. Recommend Product.  Educate your guest on what they need to take home to maintain there style.  88% of guests expect a product recommendation.  This actually helps create a connection with the stylist.
  3. Raise your prices.  Once you have mastered all your Benchmarks, which include in our salon include, Retention, Productivity and Average Client Ticket..it is time to raise your prices!  




Now for the million $ question... Do know how you measure up?

 What is YOUR Average Ticket?
Are you always growing your Average Ticket?
Do you have a goal of where you want it to be?

To FLOURISH you need to track, set goals & take Action.  

"People who regularly record results are nearly 50% more likely to progress than those who don't."
Robert K. Cooper, PH.D., Author and Leadership Advisor




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