Flourish

No matter how you break it down or whatever business you are in, there are 2 ways to grow your business.   Increase the amount of guests you see and/or   increase the amount of money they spend in your biz. Today lets talk about making the most of the time you have with each guest. It all starts with a killer consultation.   During this time it is your job to uncover the needs of the guest.   This opens the doors for you to do your job and consult, educate and recommend products and other services to ensure your guests NEEDS  are met. Think about it, we all want to look our best, including our guests.   Not only when they leave the salon, but the next day and the next and the day after that.   If you do not educate your guests on the products and services they need to recreate their style at home - You not only are not doing your job, you are missing opportunities.   Remember, Your guests are paying you for your time, ...

45% of Employees   will leave a salon within the first 2 years - Shoot Dang! & 65% left while they were still happy - Say What??? I don't know about you but statistics like these make me want to pull my hair out!  LOL  On a more serious note, One of the hardest things about owning a Salon is when a team member decides it is time to move on.   For me it is not just the the fact that they are leaving it is that  our industry seams to struggle with professionalism on this matter.   I am always sad to see stylist go, but am very supportive of peeps following their dreams.  Lets just have integrity and keep all our bridges in tact.   So if it is time to move on and start a new dream - make the transition as smooth as possible… Be Honest   Embrace transparency. When it comes to leaving, a little honesty goes a long way. Talk to your boss, let them know what your plans. ...